Cookies Policy | 1win Casino

1. What are cookies?

Cookies are small text files or similar data files that may be stored on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies can help a website function correctly, improve security, remember preferences and provide information about how the website is used.

Some cookies are placed directly by 1win Casino. Other cookies or similar technologies may be placed by service providers that support website hosting, analytics, security, payments, customer support, advertising or other online functions. These providers may process information in accordance with their own terms and privacy notices, as well as any arrangements they have with 1win Casino.

The term cookies in this policy may also include related technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies may collect or store information in a similar way to cookies, even if they do not use a traditional cookie file.

Types of cookies

Strictly necessary cookies help the website operate and cannot generally be switched off through the website's cookie controls. They may support account access, session management, security, fraud prevention, navigation and other essential functions.
Functional cookies remember choices and settings, such as language, region, display preferences or other options that make the website more convenient to use.
Analytics or performance cookies collect information about how visitors use the website. This may include pages visited, general traffic patterns, error messages and interactions with website features. The information helps us understand performance and improve the user experience.
Advertising or marketing cookies may be used to understand browsing activity, measure campaigns or deliver advertising that is more relevant. These cookies may be set by 1win Casino or by selected third parties, where permitted.
Security and risk-management technologies may help identify unusual activity, protect accounts, prevent misuse and support responsible operation of gambling services. These technologies may operate alongside essential cookies.

2. Why we use cookies

1win Casino may use cookies and similar technologies for several purposes. The specific cookies used may change as the website, services, technology and legal requirements develop. Cookies may be used to provide a stable and secure online experience, but they do not automatically give us access to information stored on your device.

To enable core website functions, including page navigation, account sign-in, session continuity and access to available services.
To maintain security, detect suspicious behaviour, reduce fraud, protect users and support the integrity of online gambling activities.
To remember settings and preferences so that you do not need to enter the same information repeatedly during a visit or across visits.
To understand how the website is used, identify technical problems and assess whether pages and features are working effectively.
To improve website design, content, accessibility, performance and the general customer experience.
To support communications, promotional measurement and advertising activities where those activities are permitted and appropriate.
To meet operational, legal, regulatory, compliance and record-keeping requirements where applicable.

Information collected through cookies may include an internet protocol address, device type, browser type, operating system, approximate location, pages viewed, referring website, dates and times of visits, and interactions with website features. Depending on the technology and the circumstances, cookie information may be associated with an account or other information you provide. We do not treat cookie information as a substitute for identity verification or other checks that may be required for gambling services.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The duration of a cookie may depend on its purpose, technical settings and the provider that places it.

3. Your cookie choices and browser controls

Where a cookie preference tool is available, you can use it to review or change your choices for categories of cookies that are not strictly necessary. Your settings may be stored in a cookie or similar file so that your preferences can be remembered. If you delete that file, change devices or use a different browser, you may need to make your choices again.

You can also manage cookies through the settings of your internet browser or device. Browser controls may allow you to block cookies, delete existing cookies, receive an alert before a cookie is stored or restrict certain types of tracking. The steps differ between browsers and devices, so you should refer to the relevant provider's instructions.

Blocking or deleting cookies may affect how the website operates. In particular, disabling essential cookies may prevent you from signing in, keeping a secure session, accessing account features or using gambling services correctly. Some preferences may not be saved, and certain pages or functions may be unavailable. Choosing not to accept optional cookies should not normally prevent access to basic website information, although some features may work differently.

Cookie controls do not necessarily stop all information collection. Some services may use other technologies, and information required for security, account management, legal compliance or responsible gambling processes may continue to be processed where appropriate. You may also need to manage advertising preferences separately with third-party platforms.

Consent and lawful use

Where required by applicable law, we will seek consent before using non-essential cookies. You may withdraw or change consent at any time through available preference controls, although this will not affect processing that took place before the change. We may use strictly necessary cookies where they are required to provide a service, protect the website, secure accounts or comply with applicable obligations.

4. Third-party cookies and external services

Some features may be provided with the help of third parties. These parties may use cookies or similar technologies to deliver their services, measure performance, support security, process payments, provide customer assistance, analyse traffic or assist with communications. Third-party cookies are controlled by the relevant third party and may be subject to that party's privacy policy and cookie information.

We do not control every cookie or tracking technology used by external websites, applications or services. If you follow a link to another website, that website may collect information under its own policies. You should review the privacy and cookie information provided by any external service before using it or submitting personal information.

Third-party tools may receive technical information about your device or interaction with a page. They may combine this information with information collected elsewhere, subject to their own legal obligations and settings. We expect service providers supporting 1win Casino to handle information appropriately, but their processing may be governed by arrangements and notices specific to their services.

Children and age-restricted services

The website and online gambling services are intended for adults who meet the applicable age and eligibility requirements. We do not knowingly use cookies to collect personal information from children for gambling purposes. If you believe a child has provided information through the website, please use the available support or privacy contact process so the matter can be reviewed.

5. Updates, privacy and contact information

This Cookies Policy may be updated from time to time to reflect changes to the website, technologies, services, legal requirements or our processing practices. The latest version will be made available on the website, with the date or other indication of the update where appropriate. You should review this page periodically, particularly if you change your cookie preferences or use a new device.

Cookies may involve personal information or information that can reasonably be linked with other information about you. Our Privacy Policy explains how personal information may be collected, used, disclosed, stored and managed, and describes any rights or choices that may apply to you under Australian privacy law or other applicable requirements. This policy should not be read separately from that information.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through the website, please use the privacy or customer support contact method made available on the 1win Casino website. We may need to verify your identity before responding to a request involving an account or personal information.

By continuing to use the website after reviewing this policy, you acknowledge that cookies and similar technologies may be used as described above, subject to your available choices and applicable law. Where consent is required, your continued use will not replace a consent request or preference control provided to you.