Betting Rules

These Betting Rules explain the general terms that apply when you place bets through 1win Casino. They should be read together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules. By opening an account, placing a bet or using a betting service, you acknowledge that you understand and accept the applicable rules.

1win Casino operates under a licence issued by the Curaçao Gaming Authority, reference number OGL/2024/587/0621, held by operator 1Win N.V.

General betting conditions

You must read and understand the rules that apply to a market, event, game or promotion before placing a bet. Additional rules may appear on the relevant betting page and may cover eligibility, available markets, settlement procedures, minimum or maximum stakes, accepted payment methods and other conditions. If a specific rule conflicts with a general rule, the specific rule for that market or game will generally apply.

You are responsible for ensuring that your account information is accurate and up to date. You must use your own account and must not allow another person to place bets using your account. Account holders must meet all applicable age, identity and location requirements. 1win Casino may request information or documents to verify an account, transactions or a player’s eligibility.

A bet is normally treated as accepted only when it has been confirmed by the betting service and recorded in your account history. A bet displayed as pending has not necessarily been accepted or settled. Please check the confirmation, stake, selection, odds and potential return before leaving the betting page. If a confirmation is not shown, review your account history before attempting to place the same bet again.

You are responsible for checking that your selections and stake are correct before confirming a bet.
You must not place bets using funds that do not belong to you or that are subject to a chargeback or payment dispute.
You must not use the service for unlawful activity, market manipulation, fraud or any other prohibited purpose.
Technical errors, interruptions or display issues may affect the availability of markets, prices or account information.
The applicable rules are those displayed when the bet is placed, unless the rules state that a later correction or adjustment is required.

Where a betting service identifies a clear error, obvious pricing mistake, technical problem or other material issue, it may correct, void or adjust an affected bet in accordance with the applicable rules. This may include an incorrect price, duplicated bet, wrong event information or a market that was offered after an event had started or ended.

Markets, selections and bet types

The rules for each market may define how a selection is determined, what information is used and which result is relevant. Before placing a bet, check the event name, competition, participants, market description, selection, odds format and any stated start or settlement conditions. Information shown on the website is provided to help you use the service, but you should not assume that every displayed statistic or commentary forms part of the settlement rules.

Single and multiple bets

A single bet is placed on one selection or outcome. A multiple bet combines two or more selections, and its result depends on the rules for that bet type. If one selection in a multiple bet is void, the remaining selections may be settled under the relevant multiple-bet rules. If a selection is lost, the multiple bet may lose even where other selections are successful. The potential return shown before confirmation is an estimate based on the selections and terms then displayed.

Live and in-play betting

Live or in-play markets may remain open while an event is taking place. Prices can change quickly, and there may be a delay between an event occurring, information being displayed and a bet being accepted. A bet may be rejected, held for confirmation or accepted at a different price. You should check the final confirmation rather than relying on the price initially displayed.

Games and special markets

Casino games, simulated events, virtual products and special markets may have separate rules. These rules can explain game outcomes, random number generation, qualifying events, rounds, bonus features and settlement. The game or market rules should be reviewed before play. Where the outcome is determined by an automated system, the recorded result used by that system will generally be used for settlement, subject to any applicable correction process.

Results, settlement and void bets

Bets are settled using the official result or other settlement source stated in the applicable market rules. The relevant result may be issued by an event organiser, governing body, official data provider or the betting service, depending on the product. Unofficial reports, live commentary or later changes will not necessarily change a settled bet.

If no specific settlement source is stated, the result will be determined using the information reasonably available to the betting service. Results can be reviewed where there is a clear mistake, fraud, technical issue or other valid reason under the applicable rules. A result may not be changed solely because a later appeal, disciplinary decision or administrative amendment changes the outcome after settlement.

When a bet may be void

A bet may be declared void where an event is abandoned, postponed beyond the permitted period, cancelled, incorrectly offered, materially affected by a technical fault or not completed in accordance with the market rules. The treatment of a void selection depends on the bet type. A single bet may be returned, while a multiple bet may continue with the void selection removed, where the applicable rules allow.

A postponed event may remain valid if it takes place within the period stated in the market rules.
An event that is abandoned may be settled if the required condition or result has already been determined under the relevant rules.
A participant, team or selection may be treated as a non-runner or void where the market rules provide for that outcome.
A market may be corrected where it was displayed with the wrong event, selection, handicap, total or other material detail.
The settlement shown in your account history should be checked if you believe a result has been recorded incorrectly.

Returns, credits and any adjustments are applied to the account in accordance with the settled result and the applicable terms. A returned stake does not necessarily mean that a bet was won; it may indicate that the bet or selection was void. Where an error has caused an incorrect credit or debit, the account may be corrected after the issue is identified.

Account issues, disputes and responsible betting

If you believe a bet has been accepted, settled or displayed incorrectly, review the bet details in your account and raise the issue through the available support channel. Include the relevant bet reference, date, market and a clear explanation of the concern. Do not provide your password or full payment details when reporting a problem. A review may require verification of account information and the records held by the betting service.

Disputes are considered under the applicable Terms and Conditions and the rules for the relevant product. The records maintained by the betting service, including transaction, acceptance, pricing and settlement records, may be used when reviewing a dispute. If a matter cannot be resolved through the normal support process, the available escalation or complaint information should be followed.

Use the service responsibly

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only use money you can afford to lose. Avoid chasing losses, borrowing money to bet or increasing stakes because you are frustrated or under pressure. Taking regular breaks can help you keep your play within limits.

Set personal spending and time limits before betting.
Keep betting separate from essential household, rent and bill money.
Do not bet when affected by alcohol, drugs, stress or strong emotions.
Use available account controls, breaks, deposit limits or self-exclusion options if you need help managing your play.
Speak with a qualified support service, counsellor or trusted person if betting is causing concern.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operating procedures. The current version published on the website applies to future use of the service. You should check the rules regularly and keep a copy of important bet confirmations and account records for your own reference.